Study Guide

Objective

• you are familiar with the values and professional ethics guiding social services, and you are able to follow them in interactive situations
• you are familiar with the basic concepts of professional interaction
• you know how to plan and evaluate your interaction in different situations
• you are familiar with different views of human beings and understand the significance of these views and values in client work
• you are familiar with key legislation concerning client work in social services

Content

• professional interaction and dialogue
• the concept of ethics and professional ethics
• Act on the Status and Rights of Social Welfare Clients
• the Social Welfare Act

Evaluation scale

H-5

Objective

• you are familiar with the values and professional ethics guiding social services, and you are able to follow them in interactive situations
• you are familiar with the basic concepts of professional interaction
• you know how to plan and evaluate your interaction in different situations
• you are familiar with different views of human beings and understand the significance of these views and values in client work
• you are familiar with key legislation concerning client work in social services

Content

• professional interaction and dialogue
• the concept of ethics and professional ethics
• Act on the Status and Rights of Social Welfare Clients
• the Social Welfare Act

Evaluation scale

H-5

Objective

• you are familiar with the values and professional ethics guiding social services, and you are able to follow them in interactive situations
• you are familiar with the basic concepts of professional interaction
• you know how to plan and evaluate your interaction in different situations
• you are familiar with different views of human beings and understand the significance of these views and values in client work
• you are familiar with key legislation concerning client work in social services

Content

• professional interaction and dialogue
• the concept of ethics and professional ethics
• Act on the Status and Rights of Social Welfare Clients
• the Social Welfare Act

Materials

Talentia 2017. Work, Valus and ethics. Ethical guidelines for social welfare professionals (Sosiaalialan ammattihenkilön eettiset ohjeet): https://talentia.e-julkaisu.com/2019/ethical-guidelines/#page=1

Laws (Finlex)

Others still coming

Exam schedules

14.12. Group exam
January 2023 Re-examination (individual exam)

Student workload

Learning assignments: groupinterview and report, ethical simulations and
Lectures
Group exam

Content scheduling

Changes are possible until the start of the course

9.11.2023: 9.30-15.30 Introduction to the course and assignments. Values and professional ethics. Orientation to Finnish laws: Social welfare act (Sosiaalihuoltolaki) & Act on the status and rights of Social Welfare Clients (Laki asiakkaan asemasta ja oikeuksista). Note: pre-assignment. /MV

16.11.2023: 10-15 Differences of professional and everyday communication, communication styles, verbal and non-verbal communication + Client-centered communication, speech acts, challenges in professional communication etc. Work methods in clientwork (Asiakastyön menetelmät)/PM

23.11.2022 9.30-15 Finnish/presentations/PM

30.11.2023 9.30 -15 Finnish laws (continues) and Ethical simulations and discussions (PM, MV)

7.12.2023 Personal worktime for assignments (Interviews)

14.12.2023: 10-15 (PM, MV)
10-11.30: Group exam in ITSlearning platform
12.30-14 Discussions on Interview assignments
14-15 Course finish and evaluation

Tuesday 13.2.2024 at 9.00-10-15 Retake exam / Online in ITSlearning

Evaluation scale

H-5

Objective

• you are familiar with the values and professional ethics guiding social services, and you are able to follow them in interactive situations
• you are familiar with the basic concepts of professional interaction
• you know how to plan and evaluate your interaction in different situations
• you are familiar with different views of human beings and understand the significance of these views and values in client work
• you are familiar with key legislation concerning client work in social services

Content

• professional interaction and dialogue
• the concept of ethics and professional ethics
• Act on the Status and Rights of Social Welfare Clients
• the Social Welfare Act

Evaluation scale

H-5

Objective

• you are familiar with the values and professional ethics guiding social services, and you are able to follow them in interactive situations
• you are familiar with the basic concepts of professional interaction
• you know how to plan and evaluate your interaction in different situations
• you are familiar with different views of human beings and understand the significance of these views and values in client work
• you are familiar with key legislation concerning client work in social services

Content

• professional interaction and dialogue
• the concept of ethics and professional ethics
• Act on the Status and Rights of Social Welfare Clients
• the Social Welfare Act

Materials

VEYSALALLA

Evaluation scale

H-5

Objective

• you are familiar with the values and professional ethics guiding social services, and you are able to follow them in interactive situations
• you are familiar with the basic concepts of professional interaction
• you know how to plan and evaluate your interaction in different situations
• you are familiar with different views of human beings and understand the significance of these views and values in client work
• you are familiar with key legislation concerning client work in social services

Content

• professional interaction and dialogue
• the concept of ethics and professional ethics
• Act on the Status and Rights of Social Welfare Clients
• the Social Welfare Act

Evaluation scale

H-5

Objective

• you are familiar with the values and professional ethics guiding social services, and you are able to follow them in interactive situations
• you are familiar with the basic concepts of professional interaction
• you know how to plan and evaluate your interaction in different situations
• you are familiar with different views of human beings and understand the significance of these views and values in client work
• you are familiar with key legislation concerning client work in social services

Content

• professional interaction and dialogue
• the concept of ethics and professional ethics
• Act on the Status and Rights of Social Welfare Clients
• the Social Welfare Act

Evaluation scale

H-5

Objective

• you are familiar with the values and professional ethics guiding social services, and you are able to follow them in interactive situations
• you are familiar with the basic concepts of professional interaction
• you know how to plan and evaluate your interaction in different situations
• you are familiar with different views of human beings and understand the significance of these views and values in client work
• you are familiar with key legislation concerning client work in social services

Content

• professional interaction and dialogue
• the concept of ethics and professional ethics
• Act on the Status and Rights of Social Welfare Clients
• the Social Welfare Act

Evaluation scale

H-5

Objective

• you are familiar with the values and professional ethics guiding social services, and you are able to follow them in interactive situations
• you are familiar with the basic concepts of professional interaction
• you know how to plan and evaluate your interaction in different situations
• you are familiar with different views of human beings and understand the significance of these views and values in client work
• you are familiar with key legislation concerning client work in social services

Content

• professional interaction and dialogue
• the concept of ethics and professional ethics
• Act on the Status and Rights of Social Welfare Clients
• the Social Welfare Act

Materials

Talentia 2017. Work, Valus and ethics. Ethical guidelines for social welfare professionals (Sosiaalialan ammattihenkilön eettiset ohjeet): https://talentia.e-julkaisu.com/2019/ethical-guidelines/#page=1

Laws (Finlex)

Others still coming

Exam schedules

13.12. Group exam
January 2023 Exam retake (individual exam)

Student workload

Learning assignments: groupinterview and report, ethical simulations and
Lectures
Group exam

Content scheduling

Changes are possible till the start of the course

25.10.2022, 9.30-15 Introduction to course and assignments. Values and different views of human beings (arvot ja ihmiskäsitys) (OT)

26.10.2022 9.30-15 Differences of professional and everyday communication, communication styles, verbal and non-verbal communication(PM)

1.11.2022 9.30-15 Work methods in clientwork (Asiakastyön menetelmät) (HR)

2.11.2022 Personal worktime for assignments (Interviews)

8.11.2022 9.30-15 Professional ethics (TS)

15.11.2022, 9.30-15 Client-centered communication, speech acts, challenges in professional communication etc. (PM)

16.11. Personal worktime for assignments. Groupwork: Preparations for ethical simulations.

22.11.2022, 9.30 -15
9.30-11.30 Finnish laws (Social welfare act - Sosiaalihuoltolaki, Act on the status and the rights of patients - Laki asiakkaan asemasta ja oikeuksista) OT
12.30-15 Personal worktime on assigments

29.11.2022 9.30-15 OT, PM
9.30-11.30 Ethical simulations and discussions
12.30-14 Discussions on Interview assignments
14-15 Course finish and evaluation

13.12.2022, 14-16 Online group exam (HR)

Evaluation scale

H-5

Objective

• you are familiar with the values and professional ethics guiding social services, and you are able to follow them in interactive situations
• you are familiar with the basic concepts of professional interaction
• you know how to plan and evaluate your interaction in different situations
• you are familiar with different views of human beings and understand the significance of these views and values in client work
• you are familiar with key legislation concerning client work in social services

Content

• professional interaction and dialogue
• the concept of ethics and professional ethics
• Act on the Status and Rights of Social Welfare Clients
• the Social Welfare Act

Evaluation scale

H-5

Objective

• you are familiar with the values and professional ethics guiding social services, and you are able to follow them in interactive situations
• you are familiar with the basic concepts of professional interaction
• you know how to plan and evaluate your interaction in different situations
• you are familiar with different views of human beings and understand the significance of these views and values in client work
• you are familiar with key legislation concerning client work in social services

Content

• professional interaction and dialogue
• the concept of ethics and professional ethics
• Act on the Status and Rights of Social Welfare Clients
• the Social Welfare Act

Evaluation scale

H-5

Objective

• you are familiar with the values and professional ethics guiding social services, and you are able to follow them in interactive situations
• you are familiar with the basic concepts of professional interaction
• you know how to plan and evaluate your interaction in different situations
• you are familiar with different views of human beings and understand the significance of these views and values in client work
• you are familiar with key legislation concerning client work in social services

Content

• professional interaction and dialogue
• the concept of ethics and professional ethics
• Act on the Status and Rights of Social Welfare Clients
• the Social Welfare Act

Evaluation scale

H-5

Assessment criteria, fail (0)

• laki asiakkaan asemasta ja oikeuksista
• sosiaalihuoltolaki