Service Design and Future ScenariosLaajuus (5 cr)
Code: MS00DH05
Credits
5 op
Objective
After completing the study unit, the students will be able to:
• analyze and interpret data using futures research methods to develop services and processes
• ideate and design service scenarios based on the principles of sustainable development
Content
• methods of futures research
• scenario work
• visualization of scenarios for services and processes
• sustainable development