Business and Financial CompetenceLaajuus (5 cr)

Objective

After completing the course, the student is able to:
· Plan and assess services from a business perspective

Content

· Business approach in service management and work community operations
· Service funding channels
· Financial planning, budgeting, cost control · Productisation
· Competitive bidding and legislation on public contracts
· Service marketing process, basic competitive measures in marketing, marketing communication
· Information management systems supporting finances and marketing