Customer-oriented Sales CoachingLaajuus (5 cr)

Objective

After completing the course, the student will be able to:
- recognise and develop own strengths as a salesperson, taking into account future sales needs.
- communicate in dialogue with the customer.
- proceed in the sales process with customer orientation to close the deal

Content

- developing own sales and negotiation skills with a view to future sales
- characteristics of dialogue and the importance of interaction
- negotiation exercises at different stages of the sales process