Sales and Customers (5 cr)
Code: 3221018-3004
General information
Enrollment
02.12.2021 - 31.01.2022
Timing
01.01.2022 - 10.06.2022
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Arts Academy
Teaching languages
- Finnish
Seats
15 - 23
Teachers
- Markus Hatakka
- Timo Linnossuo
Teacher in charge
Markus Hatakka
Scheduling groups
- MMEDTK21V (Size: 21. Open UAS: 0.)
- Media-alan päiväopiskelijat (Size: 2. Open UAS: 0.)
Small groups
- Pienryhmä 1
- Pienryhmä 2
Objective
,
Content
The course deals with the conditions for successful sales, the stages of the sales process, sales planning and management, identifying customer potential, customer understanding, purchasing behaviour of consumers and organizations, and managing customer relationships.
Evaluation scale
H-5