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Working Environments and Future of Welfare Services (5 cr)

Code: TH00BQ02-3004

General information


Enrollment

02.12.2023 - 06.03.2024

Timing

12.03.2024 - 07.05.2024

Number of ECTS credits allocated

5 op

RDI portion

2 op

Mode of delivery

Contact teaching

Unit

Master School

Teaching languages

  • Finnish

Seats

30 - 35

Degree programmes

  • Master`s Degree Programme in Social Services and Health Care, Advanced Social Counselling

Teachers

  • Nasrin Jinia
  • Anne Puuronen
  • Kristiina Engblom-Pelkkala

Scheduling groups

  • Avoimen AMK:n kiintiöpaikat. Ilmoittaudu ilman tätä pienryhmää. (Size: 5. Open UAS: 5.)

Groups

  • YERISOS23

Small groups

  • Open UAS quota. Please enroll without selecting this group.
  • 12.03.2024 09:00 - 15:30, Hyvinvointipalvelujen toimintaympäristöt ja tulevaisuus TH00BQ02-3004
  • 09.04.2024 12:30 - 15:45, Hyvinvointipalvelujen toimintaympäristöt ja tulevaisuus TH00BQ02-3004
  • 06.05.2024 09:00 - 15:45, Hyvinvointipalvelujen toimintaympäristöt ja tulevaisuus TH00BQ02-3004
  • 07.05.2024 09:00 - 11:30, Hyvinvointipalvelujen toimintaympäristöt ja tulevaisuus TH00BQ02-3004

Objective

After completing the course, the student will be able to understand key welfare services,recognize changes and prioritize services effectively and apply them proficiently in professional work with various customer groups.

Content

Health and social services 2021–2030
Regional service production models
Future service concepts by customer group
Decision-making systems and service processes
Digital services and information management
Near-futures scenarios - SOTE 2023 – 2032
Policy programs and recommendations
Regional and municipal integrated service concepts/production
Key legislation governing professional work and services
Customer service processes, their interfaces and decision-making systems
Future service concepts by customer group
Decision-making systems and service processes
Digital services

Evaluation scale

H-5