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Concepts and processes of accommodation, food, and transport servicesLaajuus (5 cr)

Code: KH00BY73

Credits

5 op

Objective

Upon completion of this course, the students will be able to:
• classify nationally and regionally significant actors in tourism and leisure services
• describe the key processes of accommodation services
• recognize high-quality and safe restaurant and catering services, and outline their significance as part of a hospitality service package
• analyze the mobility needs of travelers and the accessibility of the company and the tourist destination

Content

• Accommodation as a service product, its key processes, safety and security
• Restaurant and catering service concepts and safety
• Travel and transportation services, passenger information, travel chains, safety and security of transport services

Enrollment

01.12.2024 - 13.01.2025

Timing

13.01.2025 - 16.05.2025

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Unit

Engineering and Business

Campus

Kupittaa Campus

Teaching languages
  • Finnish
Seats

0 - 35

Teachers
  • Annika Karppelin
  • Susanna Saari
  • Telle Tuominen
Groups
  • PLMWES24

Objective

Upon completion of this course, the students will be able to:
• classify nationally and regionally significant actors in tourism and leisure services
• describe the key processes of accommodation services
• recognize high-quality and safe restaurant and catering services, and outline their significance as part of a hospitality service package
• analyze the mobility needs of travelers and the accessibility of the company and the tourist destination

Content

• Accommodation as a service product, its key processes, safety and security
• Restaurant and catering service concepts and safety
• Travel and transportation services, passenger information, travel chains, safety and security of transport services

Evaluation scale

H-5

Enrollment

01.12.2023 - 09.01.2024

Timing

08.01.2024 - 09.05.2024

Number of ECTS credits allocated

5 op

Virtual portion

1 op

Mode of delivery

80 % Contact teaching, 20 % Distance learning

Unit

Engineering and Business

Campus

Kupittaa Campus

Teaching languages
  • Finnish
Seats

20 - 40

Teachers
  • Annika Karppelin
  • Susanna Saari
  • Telle Tuominen
Groups
  • PLMWES23

Objective

Upon completion of this course, the students will be able to:
• classify nationally and regionally significant actors in tourism and leisure services
• describe the key processes of accommodation services
• recognize high-quality and safe restaurant and catering services, and outline their significance as part of a hospitality service package
• analyze the mobility needs of travelers and the accessibility of the company and the tourist destination

Content

• Accommodation as a service product, its key processes, safety and security
• Restaurant and catering service concepts and safety
• Travel and transportation services, passenger information, travel chains, safety and security of transport services

Evaluation scale

H-5

Enrollment

01.12.2022 - 20.01.2023

Timing

09.01.2023 - 28.04.2023

Number of ECTS credits allocated

5 op

Virtual portion

1 op

Mode of delivery

80 % Contact teaching, 20 % Distance learning

Campus

Lemminkäisenkatu

Teaching languages
  • Finnish
Seats

16 - 50

Degree programmes
  • Master of Entrepreneurship and Business Competence
Teachers
  • Annika Karppelin
  • Susanna Saari
  • Telle Tuominen
Groups
  • PMMWES22

Objective

Upon completion of this course, the students will be able to:
• classify nationally and regionally significant actors in tourism and leisure services
• describe the key processes of accommodation services
• recognize high-quality and safe restaurant and catering services, and outline their significance as part of a hospitality service package
• analyze the mobility needs of travelers and the accessibility of the company and the tourist destination

Content

• Accommodation as a service product, its key processes, safety and security
• Restaurant and catering service concepts and safety
• Travel and transportation services, passenger information, travel chains, safety and security of transport services

Evaluation scale

H-5

Enrollment

02.12.2021 - 17.01.2022

Timing

17.01.2022 - 31.05.2022

Number of ECTS credits allocated

5 op

Virtual portion

1 op

Mode of delivery

80 % Contact teaching, 20 % Distance learning

Unit

Engineering and Business

Campus

Lemminkäisenkatu

Teaching languages
  • Finnish
Seats

16 - 50

Degree programmes
  • Degree Programme in Business
Teachers
  • Annika Karppelin
  • Susanna Saari
  • Telle Tuominen
Groups
  • PMMWES21
  • PLIITS20MWL
    PLIITS20MWL

Objective

Upon completion of this course, the students will be able to:
• classify nationally and regionally significant actors in tourism and leisure services
• describe the key processes of accommodation services
• recognize high-quality and safe restaurant and catering services, and outline their significance as part of a hospitality service package
• analyze the mobility needs of travelers and the accessibility of the company and the tourist destination

Content

• Accommodation as a service product, its key processes, safety and security
• Restaurant and catering service concepts and safety
• Travel and transportation services, passenger information, travel chains, safety and security of transport services

Evaluation scale

H-5