Customer ServiceLaajuus (5 cr)
Code: KH00BZ81
Credits
5 op
Objective
customer service
custumer behavior
customer experience
Content
customer service
custumer behavior
customer experience
Enrollment
03.12.2024 - 12.01.2025
Timing
13.01.2025 - 12.05.2025
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Engineering and Business
Campus
Kupittaa Campus
Teaching languages
- Finnish
Degree programmes
- Degree Programme in Business Logistics
Teachers
- LIPAT1 Virtuaalihenkilö1
Groups
-
PLILOS24APLILOS24A
-
PLILOS24BPLILOS24B
Objective
customer service
custumer behavior
customer experience
Content
customer service
custumer behavior
customer experience
Evaluation scale
H-5
Enrollment
02.08.2024 - 09.09.2024
Timing
01.09.2024 - 11.10.2024
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Engineering and Business
Campus
Kupittaa Campus
Teaching languages
- Finnish
Degree programmes
- Degree Programme in Business Logistics
Teachers
- Heidi Kurvinen
Groups
-
MLILOS24
Objective
customer service
custumer behavior
customer experience
Content
customer service
custumer behavior
customer experience
Evaluation scale
H-5
Enrollment
02.12.2022 - 16.02.2023
Timing
28.01.2023 - 31.05.2023
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Engineering and Business
Campus
Kupittaa Campus
Teaching languages
- Finnish
Degree programmes
- Degree Programme in Business Logistics
Teachers
- Heidi Kurvinen
Groups
-
MLILOK22
Objective
customer service
custumer behavior
customer experience
Content
customer service
custumer behavior
customer experience
Evaluation scale
H-5