Study Guide

Objective

After completing this course the student
- knows the current issues and research trends concerning the management of customer and network relationships
- is able to evaluate and apply the recent research results when managing customer relationships and developing business concepts
- is able to operate succesfully in different kind of customer or stakeholder relationships management and development positions

Content

Contents:
- developments of customer relationships management thinking and the theoretical discussion
- different stages of customer relationships and the methods and tools to maintain and develop customer relationships
- different types of networks and network relationships and the problematics related to managing them

Evaluation scale

H-5

Qualifications

Basic business studies

Objective

This course aims to provide an overview of the new product/service development process starting in front-end innovation and ending in the release phase. It will give the students a deep understanding in how a service or product is conceptualized and finally launched to the market.
After completing the course the student
•understands the new product or service development process and the role of different kind of innovations to business development
•knows the different innovation models and their specific features
•is able to use the different models for business development and concept/new product and service creation
•is able to understand the linkages between the company strategy, leadership and effective innovation management
•is able to create working environments and cultures that inspire people for innovation development
•understands the importance of successful adoption of diffusion of innovations

Content

•elements of new product development/innovation process
•adoption and diffusion of innovations
•recent innovation models
•sustainability of innovations, measuring innovation success
•innovation in different contexts (low-tech, high-tech and service industries)

Evaluation scale

H-5

Objective

Communication is more important management competence area than earlier. The factors and powers affecting on communication development and challenges are related to for example technological developments and overallchanges in society which mirror in organisations, work communities, people's values and thinking.
After completing the course, the student:
- understands the growing importance of communication
- is able to communicate skillfully in his/her management and superior work
- is able to evaluate and develop management communication
- is able to use, evaluate and develop the systems and different channels of management communication
- is able to evaluate and develop his/her own communicational ways of acting

Content

Core contents:
- the fields of management communication
- the centraltheories and research knowledge of management communication and its development: principles and core issues
- the bestpractices and the development of them as a result of for example new ways of organising work
- analysing and developing communcation relationships
- recognization, evaluation and development of one's own communicational styles and practices

Evaluation scale

H-5

Qualifications

Basic business studies

Objective

The competence objectives of the course depend a lot on the nature of the development task. However, the general competence objectives are as follows: After completing the course, the student is able to plan a work-based development project / RDI project and define the objective of the development project and the related key concepts and materials. In addition, the student masters good practical principles of development work as well as ethical principles and is able to report the results of development work and development proposals appropriately to stakeholders.

After completing the course, the student is able to:
-explain and justify the significance of the development project to the target organization and / or apply for RDI funding for the project
-describe the aim of the work as well as the key concepts, materials and materials
-apply the methods used in development work
-implement the development project successfully and efficiently within the framework of resources
-interpret and analyze the results of development work
-draw conclusions and suggestions for improvement
-report a good professional and scientific writing of the development project.

Content

Content will be agreed on a project-by-project basis with the student.

A development project refers to the development of products, services or processes. The goal of a development project is to create something new or to improve an existing one in some way. The starting point is that the development project is related to the development of the student's own competence. The target may be development activities related to the student's workplace or it may be related to Turku University of Applied Sciences' RDI project activities. In RDI-integrated development work, students develop their skills together with research group’s new and current themes. An RDI-integrated development project can be, for example, an article review, an inventory of the current situation or the preparation of a project funding application. The RDI-integrated development project can be supplemented, for example, by participating in various workshops, seminars and conferences.
RDI-integrated development projects are announced through tutor teachers throughout the school year whenever a suitable project emerges and are agreed with the research group and the tutor's own tutor. For projects other than Turku University of Applied Sciences' development projects, the course will be agreed with the responsible teacher / tutor teacher.

Content scheduling

Content will be agreed on a project-by-project basis with the student.

INFO
time: 23.1.2024 at 16-17
place: teams


A development project refers to the development of products, services or processes. The goal of a development project is to create something new or to improve an existing one in some way. The starting point is that the development project is related to the development of the student's own competence. The target may be development activities related to the student's workplace or it may be related to Turku University of Applied Sciences' RDI project activities. In RDI-integrated development work, students develop their skills together with research group’s new and current themes. An RDI-integrated development project can be, for example, an article review, an inventory of the current situation or the preparation of a project funding application. The RDI-integrated development project can be supplemented, for example, by participating in various workshops, seminars and conferences.
RDI-integrated development projects are announced through tutor teachers throughout the school year whenever a suitable project emerges and are agreed with the research group and the tutor's own tutor. For projects other than Turku University of Applied Sciences' development projects, the course will be agreed with the responsible teacher / tutor teacher.

Evaluation scale

Hyväksytty/Hylätty

Objective

After completing the course, the student

-understands the principles for a profitable and customer-focused marketing activity within the chosen field of business
-is able to analyse the values and multichannel business
-understands the significance of emotions in social media discussions for business
-is able to use AI in multichannel business metrics

Content

-multichannel business (focus on marketing)
-a company as an object of emotions in social media (incl. brand romance, word of mouth, emotional intelligence, halo effect, groundswell)
-digital value creation
-AI as enabler in multichannel business

Materials

Suggested article list in ITSlearning

Teaching methods

Course is 100% online and instruction language is English, but the final output (= report) can be done in Finnish. If all participants are Finnish-speaking, kick-off and discussions can also be held in Finnish

29.1.2024 at 10-13 Kick-off meeting in Teams
https://teams.microsoft.com/l/meetup-join/19%3ameeting_ZDAwYTdhZDMtZmQ5Yy00YWZlLTk1ZTItYWY5NjMxZjIwOGI0%40thread.v2/0?context=%7b%22Tid%22%3a%22ab32bc86-12f2-4b38-b262-c5775982e241%22%2c%22Oid%22%3a%229e2f6eaa-3ad0-4b39-841a-ca0e1829acd2%22%7d
Pre-assignments will be opened for you min 1 week before the meeting.
Mainly independent & self-directive learning
Collaborative asynchronous discussions with other students on discussion forums

Teacher participates in the discussions and the students can contact her individually to get support for the analysis.
Moreover, voluntary office hours are offered every second week and the timetable and zoom-link is available in Itslearning.

Exam schedules

-

Completion alternatives

Nonstop

Student workload

- Introduction to the theme and sentiment analysis: pre-reading list + multiple choice test
- Designing and implementing sentiment analysis for your own organisation (or other institution, brand etc.)
- Reporting results and suggestions how these results could be used in business.
- self-evaluation of learning

Both activity in discussions and interaction between theories and practise in the final output & visibility of the analysis process will be assessed.

Further information

Itslearning
If you have completed the course Emotions in Business and social media you will no longer be able to participate in this course. It is the same course.

Evaluation scale

H-5

Assessment methods and criteria

Multiple choice test (pre-assignment) 25%
Report 65%
Self-reflection 10%

Both activity in discussions and interaction between theories and practise in the final output & visibility of the analysis process will be assessed.

Assessment criteria, fail (0)

* Quantity: Assignments are not completed to an acceptable level
* Quality: The minimum learning objectives are not met (see course description)

Assessment criteria, satisfactory (1-2)

* Research, thinking, communication and reflection are acceptable
* Appear to grasp theory and have made a start in showing its applicability

Assessment criteria, good (3-4)

* Research, thinking, communication and reflection are good
* General understanding of theory and application in real-life context

Assessment criteria, excellent (5)

* Mastery of theory and penetrating insights in real-life context
* Outstanding research, thinking, communication and reflection

Qualifications

Basic business studies in marketing

Objective

During this course the students will deepen their knowledge body on knowledge and competence management and learn to link it to the strategic and operational management. After completing this course the student:
- is able to develop the competence of personnel so that the organisation's visio and future needs for competence are taken into attention
- is able to evaluate the knowledge and competences on the organisational, group and individual level
- is able to advance the practices of shared learning within his/her own work community
- is able to apply the theory of learning organisation when planning and implementing personnel development
- is able to plan and implement processes for developing of competence and operations as well as changes

Content

Core contents:
- key theories explaining organisational learning and knowledge and competence management
- strategy oriented development of the knowledge and competence, the methods and systems, change management
- from evaluating knowledge and competence towards effectiveness of development

Evaluation scale

H-5

Qualifications

Basic business studies

Objective

During this course the students will deepen their knowledge body on knowledge and competence management and learn to link it to the strategic and operational management. After completing this course the student:
- is able to develop the competence of personnel so that the organisation's visio and future needs for competence are taken into attention
- is able to evaluate the knowledge and competences on the organisational, group and individual level
- is able to advance the practices of shared learning within his/her own work community
- is able to apply the theory of learning organisation when planning and implementing personnel development
- is able to plan and implement processes for developing of competence and operations as well as changes

Content

Core contents:
- key theories explaining organisational learning and knowledge and competence management
- strategy oriented development of the knowledge and competence, the methods and systems, change management
- from evaluating knowledge and competence towards effectiveness of development

Evaluation scale

H-5

Qualifications

Basic business studies

Objective

After completing the course the student
- is able to identify different project types and environments, management and implementation
models
- knows project lifetime phases from initialization, planning to execution, management, assessment
and closing
- knows international project management frameworks, standards and certifications
- is familiar with program and portfolio management
- understands projects in different business environments
- have general project knowledge and is able to pass PMAF project certification

Content

Core content:
- project process phases: initialization, planning, execution, monitoring and control and closing
- international project management frameworks: IPMA, PMI, ISO, competence areas, certifications
- different project management and implementation models, agile methods
- program and portfolio management, linkage to organization strategy and business

Evaluation scale

H-5

Objective

After completing the course the student
- is able to identify different project types and environments, management and implementation
models
- knows project lifetime phases from initialization, planning to execution, management, assessment
and closing
- knows international project management frameworks, standards and certifications
- is familiar with program and portfolio management
- understands projects in different business environments
- have general project knowledge and is able to pass PMAF project certification

Content

Core content:
- project process phases: initialization, planning, execution, monitoring and control and closing
- international project management frameworks: IPMA, PMI, ISO, competence areas, certifications
- different project management and implementation models, agile methods
- program and portfolio management, linkage to organization strategy and business

Evaluation scale

H-5

Objective

The aim with this course is to provide the students with perspectives on strategic management thinking through current developments both theoretically and practically.
After completing this course the student
•knows the key theories on strategic thinking, strategy formulation, strategic and change management
•is able to create and develop a strategy taking into account the roles and impact of the internal and external environment
•is able to use the techniques for making strategic decisions which are in line with the organization's vision and mission

Content

Core content:
•the discipline of strategic thinking
•the key theories and perspectives on strategic management
•central elements of strategy, process of strategic management, dynamics of strategy process and the tools and models of strategy work

Evaluation scale

H-5

Objective

After completing this course the student
- is able to understand better the economic entity andcost structures of the operation or unit he/she is in charge of
- is able to make apply the information provided by the organisation's management information systems in supervising the economy and operations
- is able to evaluate the functionability and usability of the information producing, analysing and reporting systems

Content

Contents:
- management system as an entity: the planning, implementation and measurement, reporting and evaluation on the different levels, and the links between subsystems
- the economic processes, cost structure, factors of profitability and productivity, performance and result measurement, ratios and decision making

Evaluation scale

H-5

Qualifications

Basic business studies

Objective

The course aims at providing an in-depth understanding of various methodological approaches used in business administration research. It will deal with the following elements: research design, theoretical approaches and empirical approaches.
After completing this course the student is able
- to define a purpose for the research, define a research design and plan a research and
development project as well as justify the choices
- to identify and describe the main research approaches and choose the appropriate one for her/his
research problem
- to perform a litterature study
- to choose and apply an appropriate methodology
- to evaluate the validation of the research and development
- present the research outcomes, write a report with a sense of authority, present research results

Content

- research concepts
- different types of approaches
- research and development planning
- data collection - quantitative/qualitative, mixed; data analysis
- quality issues and ethics in the research
- writing a research report/a master's thesis

Evaluation scale

H-5

Objective

After completing the course, the student:
• identify factors affecting the work community
• is able to lead diverse teams
• is able to apply methods / tools to support the performance of the teams
• is able to mirror and utilize scientific research results (including international publications) in one's own operating environments

Content

• Non-violent communication
• Diversity in teams
• Handling challenging situations
• Self-leadership
• Factors affecting the performance of the teams, including the virtuality of the organization

Further information

HUOM! Tämä OJ oli ennen nimellä Innostava työyhteisö. Jos olet suorittanut Innostavan työyhteisön, niin et voi enää osallistua tähän.

Evaluation scale

H-5

Objective

After completing the course, the student:
• understand the importance of economic, social and ecological sustainability for the organization's operations and one’s own leadership
• is able to reflect on one's own values and analyze the relationship between them and the company's values
• Can anticipate future values and sustainability

Content

• Economic, social and ecological sustainability and their role in leadership,
• Authentic leadership and values
• stakeholder communication

Materials

literature in ITS and self-selected materials

Teaching methods

The course is mainly carried out independently in a reflective diary through analysis and reflection.
The contact days will take the form of collaborative discussions and small group reflection using innovation pedagogy.
There are no other group assignments in addition to the reflections during the contact days.

Exam schedules

no exam

International connections

- sharing and creating knowledge individually and collectively (SECI model)
- learning can be directed according to your own interests and a strong sense of self-direction is a prerequisite for success on the course
- the course examines the economic, social and ecological dimensions of sustainable development from a leadership perspective.

Student workload

- pre-assignment: a short and thought-provoking test to be done independently
- private learning diary (only seen by teachers), drawing on shared literature/theory, reflections on contact days and personal experiences
- discussions during the contact days

Content scheduling

PRE-assignment will be published in ITS one week before the contact day

contact days
TUE 16.1.2024 at 9 - 16.00
MON 11.3. 2024 at 9 - 16.00

Further information

Send questions to the teachers using the Its message function. REMEMBER to send the message to both teachers and tell them which course your message is about.
If it is a general issue, post the message on the "overview" page of the course in ITS.

Evaluation scale

H-5

Assessment methods and criteria

Reflection diary
Activity during the contact days

Assessment criteria, satisfactory (1-2)

Some reflection on relevant information and justification of choices (shared and own material choices)
Understanding and applying the issues.
Satisfactory expression of selected issues, conclusions and own reflection.
-> Reflective diary shows an effort of critical thinking and, in some cases, activity.

Assessment criteria, good (3-4)

Comprehensive reflection on relevant information and justification of choices (shared and own material choices).
Understanding and applying the issues in a variety of ways.
Clear and logical expression of chosen issues, conclusions and own reflection. Applying theory to practice and giving practical examples.
->Reflective diary demonstrates strong critical thinking and activity.

Assessment criteria, excellent (5)

Extensive and comprehensive reflection on relevant information and reasoning for choices (shared and own material choices).
Understanding and applying the issues in a comprehensive and critical way:
Clear and logical expression of key issues, rich conclusions and own reflection. Clear application of theory to practice and clear presentation of practical examples.
-> Reflective diary demonstrates excellent, strong critical thinking and activity.

Objective

Communication is more important management competence area than earlier. The factors and powers affecting on communication development and challenges are related to for example technological developments and overallchanges in society which mirror in organisations, work communities, people's values and thinking.
After completing the course, the student:
- understands the growing importance of communication
- is able to communicate skillfully in his/her management and superior work
- is able to evaluate and develop management communication
- is able to use, evaluate and develop the systems and different channels of management communication
- is able to evaluate and develop his/her own communicational ways of acting

Content

Core contents:
- the fields of management communication
- the centraltheories and research knowledge of management communication and its development: principles and core issues
- the bestpractices and the development of them as a result of for example new ways of organising work
- analysing and developing communcation relationships
- recognization, evaluation and development of one's own communicational styles and practices

Evaluation scale

H-5

Qualifications

Basic business studies

Objective

During this course the students will deepen their knowledge body on knowledge and competence management and learn to link it to the strategic and operational management. After completing this course the student:
- is able to develop the competence of personnel so that the organisation's visio and future needs for competence are taken into attention
- is able to evaluate the knowledge and competences on the organisational, group and individual level
- is able to advance the practices of shared learning within his/her own work community
- is able to apply the theory of learning organisation when planning and implementing personnel development
- is able to plan and implement processes for developing of competence and operations as well as changes

Content

Core contents:
- key theories explaining organisational learning and knowledge and competence management
- strategy oriented development of the knowledge and competence, the methods and systems, change management
- from evaluating knowledge and competence towards effectiveness of development

Evaluation scale

H-5

Qualifications

Basic business studies

Objective

After completing this course the student
- is able to understand better the economic entity andcost structures of the operation or unit he/she is in charge of
- is able to make apply the information provided by the organisation's management information systems in supervising the economy and operations
- is able to evaluate the functionability and usability of the information producing, analysing and reporting systems

Content

Contents:
- management system as an entity: the planning, implementation and measurement, reporting and evaluation on the different levels, and the links between subsystems
- the economic processes, cost structure, factors of profitability and productivity, performance and result measurement, ratios and decision making

Evaluation scale

H-5

Qualifications

Basic business studies

Objective

After completing the course, the student

-understands the principles for a profitable and customer-focused marketing activity within the chosen field of business
-is able to analyse the values and multichannel business
-understands the significance of emotions in social media discussions for business
-is able to use AI in multichannel business metrics

Content

-multichannel business (focus on marketing)
-a company as an object of emotions in social media (incl. brand romance, word of mouth, emotional intelligence, halo effect, groundswell)
-digital value creation
-AI as enabler in multichannel business

Materials

Suggested article list in ITSlearning

Teaching methods

Course is 100% online and instruction language is English, but the final output (= report) can be done in Finnish. If all participants are Finnish-speaking, kick-off and discussions can also be held in Finnish

29.1.2024 at 10-13 Kick-off meeting in Teams
https://teams.microsoft.com/l/meetup-join/19%3ameeting_ZDAwYTdhZDMtZmQ5Yy00YWZlLTk1ZTItYWY5NjMxZjIwOGI0%40thread.v2/0?context=%7b%22Tid%22%3a%22ab32bc86-12f2-4b38-b262-c5775982e241%22%2c%22Oid%22%3a%229e2f6eaa-3ad0-4b39-841a-ca0e1829acd2%22%7d
Pre-assignments will be opened for you min 1 week before the meeting.
Mainly independent & self-directive learning
Collaborative asynchronous discussions with other students on discussion forums

Teacher participates in the discussions and the students can contact her individually to get support for the analysis.
Moreover, voluntary office hours are offered every second week and the timetable and zoom-link is available in Itslearning.

Exam schedules

-

Completion alternatives

Nonstop

Student workload

- Introduction to the theme and sentiment analysis: pre-reading list + multiple choice test
- Designing and implementing sentiment analysis for your own organisation (or other institution, brand etc.)
- Reporting results and suggestions how these results could be used in business.
- self-evaluation of learning

Both activity in discussions and interaction between theories and practise in the final output & visibility of the analysis process will be assessed.

Further information

Itslearning
If you have completed the course Emotions in Business and social media you will no longer be able to participate in this course. It is the same course.

Evaluation scale

H-5

Assessment methods and criteria

Multiple choice test (pre-assignment) 25%
Report 65%
Self-reflection 10%

Both activity in discussions and interaction between theories and practise in the final output & visibility of the analysis process will be assessed.

Assessment criteria, fail (0)

* Quantity: Assignments are not completed to an acceptable level
* Quality: The minimum learning objectives are not met (see course description)

Assessment criteria, satisfactory (1-2)

* Research, thinking, communication and reflection are acceptable
* Appear to grasp theory and have made a start in showing its applicability

Assessment criteria, good (3-4)

* Research, thinking, communication and reflection are good
* General understanding of theory and application in real-life context

Assessment criteria, excellent (5)

* Mastery of theory and penetrating insights in real-life context
* Outstanding research, thinking, communication and reflection

Qualifications

Basic business studies in marketing

Objective

The competence objectives of the course depend a lot on the nature of the development task. However, the general competence objectives are as follows: After completing the course, the student is able to plan a work-based development project / RDI project and define the objective of the development project and the related key concepts and materials. In addition, the student masters good practical principles of development work as well as ethical principles and is able to report the results of development work and development proposals appropriately to stakeholders.

After completing the course, the student is able to:
-explain and justify the significance of the development project to the target organization and / or apply for RDI funding for the project
-describe the aim of the work as well as the key concepts, materials and materials
-apply the methods used in development work
-implement the development project successfully and efficiently within the framework of resources
-interpret and analyze the results of development work
-draw conclusions and suggestions for improvement
-report a good professional and scientific writing of the development project.

Content

Content will be agreed on a project-by-project basis with the student.

A development project refers to the development of products, services or processes. The goal of a development project is to create something new or to improve an existing one in some way. The starting point is that the development project is related to the development of the student's own competence. The target may be development activities related to the student's workplace or it may be related to Turku University of Applied Sciences' RDI project activities. In RDI-integrated development work, students develop their skills together with research group’s new and current themes. An RDI-integrated development project can be, for example, an article review, an inventory of the current situation or the preparation of a project funding application. The RDI-integrated development project can be supplemented, for example, by participating in various workshops, seminars and conferences.
RDI-integrated development projects are announced through tutor teachers throughout the school year whenever a suitable project emerges and are agreed with the research group and the tutor's own tutor. For projects other than Turku University of Applied Sciences' development projects, the course will be agreed with the responsible teacher / tutor teacher.

Content scheduling

Content will be agreed on a project-by-project basis with the student.

INFO
time: 23.1.2024 at 16-17
place: teams


A development project refers to the development of products, services or processes. The goal of a development project is to create something new or to improve an existing one in some way. The starting point is that the development project is related to the development of the student's own competence. The target may be development activities related to the student's workplace or it may be related to Turku University of Applied Sciences' RDI project activities. In RDI-integrated development work, students develop their skills together with research group’s new and current themes. An RDI-integrated development project can be, for example, an article review, an inventory of the current situation or the preparation of a project funding application. The RDI-integrated development project can be supplemented, for example, by participating in various workshops, seminars and conferences.
RDI-integrated development projects are announced through tutor teachers throughout the school year whenever a suitable project emerges and are agreed with the research group and the tutor's own tutor. For projects other than Turku University of Applied Sciences' development projects, the course will be agreed with the responsible teacher / tutor teacher.

Evaluation scale

Hyväksytty/Hylätty

Objective

After completing the course the student
- is able to identify different project types and environments, management and implementation
models
- knows project lifetime phases from initialization, planning to execution, management, assessment
and closing
- knows international project management frameworks, standards and certifications
- is familiar with program and portfolio management
- understands projects in different business environments
- have general project knowledge and is able to pass PMAF project certification

Content

Core content:
- project process phases: initialization, planning, execution, monitoring and control and closing
- international project management frameworks: IPMA, PMI, ISO, competence areas, certifications
- different project management and implementation models, agile methods
- program and portfolio management, linkage to organization strategy and business

Evaluation scale

H-5

Objective

After completing this course the student
- knows the current issues and research trends concerning the management of customer and network relationships
- is able to evaluate and apply the recent research results when managing customer relationships and developing business concepts
- is able to operate succesfully in different kind of customer or stakeholder relationships management and development positions

Content

Contents:
- developments of customer relationships management thinking and the theoretical discussion
- different stages of customer relationships and the methods and tools to maintain and develop customer relationships
- different types of networks and network relationships and the problematics related to managing them

Evaluation scale

H-5

Qualifications

Basic business studies

Objective

After completing the course, the student:
• understand the importance of economic, social and ecological sustainability for the organization's operations and one’s own leadership
• is able to reflect on one's own values and analyze the relationship between them and the company's values
• Can anticipate future values and sustainability

Content

• Economic, social and ecological sustainability and their role in leadership,
• Authentic leadership and values
• stakeholder communication

Materials

literature in ITS and self-selected materials

Teaching methods

The course is mainly carried out independently in a reflective diary through analysis and reflection.
The contact days will take the form of collaborative discussions and small group reflection using innovation pedagogy.
There are no other group assignments in addition to the reflections during the contact days.

Exam schedules

no exam

International connections

- sharing and creating knowledge individually and collectively (SECI model)
- learning can be directed according to your own interests and a strong sense of self-direction is a prerequisite for success on the course
- the course examines the economic, social and ecological dimensions of sustainable development from a leadership perspective.

Student workload

- pre-assignment: a short and thought-provoking test to be done independently
- private learning diary (only seen by teachers), drawing on shared literature/theory, reflections on contact days and personal experiences
- discussions during the contact days

Content scheduling

PRE-assignment will be published in ITS one week before the contact day

contact days
TUE 16.1.2024 at 9 - 16.00
MON 11.3. 2024 at 9 - 16.00

Further information

Send questions to the teachers using the Its message function. REMEMBER to send the message to both teachers and tell them which course your message is about.
If it is a general issue, post the message on the "overview" page of the course in ITS.

Evaluation scale

H-5

Assessment methods and criteria

Reflection diary
Activity during the contact days

Assessment criteria, satisfactory (1-2)

Some reflection on relevant information and justification of choices (shared and own material choices)
Understanding and applying the issues.
Satisfactory expression of selected issues, conclusions and own reflection.
-> Reflective diary shows an effort of critical thinking and, in some cases, activity.

Assessment criteria, good (3-4)

Comprehensive reflection on relevant information and justification of choices (shared and own material choices).
Understanding and applying the issues in a variety of ways.
Clear and logical expression of chosen issues, conclusions and own reflection. Applying theory to practice and giving practical examples.
->Reflective diary demonstrates strong critical thinking and activity.

Assessment criteria, excellent (5)

Extensive and comprehensive reflection on relevant information and reasoning for choices (shared and own material choices).
Understanding and applying the issues in a comprehensive and critical way:
Clear and logical expression of key issues, rich conclusions and own reflection. Clear application of theory to practice and clear presentation of practical examples.
-> Reflective diary demonstrates excellent, strong critical thinking and activity.

Objective

The course aims at providing an in-depth understanding of various methodological approaches used in business administration research. It will deal with the following elements: research design, theoretical approaches and empirical approaches.
After completing this course the student is able
- to define a purpose for the research, define a research design and plan a research and
development project as well as justify the choices
- to identify and describe the main research approaches and choose the appropriate one for her/his
research problem
- to perform a litterature study
- to choose and apply an appropriate methodology
- to evaluate the validation of the research and development
- present the research outcomes, write a report with a sense of authority, present research results

Content

- research concepts
- different types of approaches
- research and development planning
- data collection - quantitative/qualitative, mixed; data analysis
- quality issues and ethics in the research
- writing a research report/a master's thesis

Evaluation scale

H-5

Objective

During this course the students will deepen their knowledge body on knowledge and competence management and learn to link it to the strategic and operational management. After completing this course the student:
- is able to develop the competence of personnel so that the organisation's visio and future needs for competence are taken into attention
- is able to evaluate the knowledge and competences on the organisational, group and individual level
- is able to advance the practices of shared learning within his/her own work community
- is able to apply the theory of learning organisation when planning and implementing personnel development
- is able to plan and implement processes for developing of competence and operations as well as changes

Content

Core contents:
- key theories explaining organisational learning and knowledge and competence management
- strategy oriented development of the knowledge and competence, the methods and systems, change management
- from evaluating knowledge and competence towards effectiveness of development

Evaluation scale

H-5

Qualifications

Basic business studies

Objective

After completing the course, the student:
• identify factors affecting the work community
• is able to lead diverse teams
• is able to apply methods / tools to support the performance of the teams
• is able to mirror and utilize scientific research results (including international publications) in one's own operating environments

Content

• Non-violent communication
• Diversity in teams
• Handling challenging situations
• Self-leadership
• Factors affecting the performance of the teams, including the virtuality of the organization

Further information

HUOM! Tämä OJ oli ennen nimellä Innostava työyhteisö. Jos olet suorittanut Innostavan työyhteisön, niin et voi enää osallistua tähän.

Evaluation scale

H-5

Objective

The aim with this course is to provide the students with perspectives on strategic management thinking through current developments both theoretically and practically.
After completing this course the student
•knows the key theories on strategic thinking, strategy formulation, strategic and change management
•is able to create and develop a strategy taking into account the roles and impact of the internal and external environment
•is able to use the techniques for making strategic decisions which are in line with the organization's vision and mission

Content

Core content:
•the discipline of strategic thinking
•the key theories and perspectives on strategic management
•central elements of strategy, process of strategic management, dynamics of strategy process and the tools and models of strategy work

Evaluation scale

H-5

Objective

After completing the course the student
- is able to identify different project types and environments, management and implementation
models
- knows project lifetime phases from initialization, planning to execution, management, assessment
and closing
- knows international project management frameworks, standards and certifications
- is familiar with program and portfolio management
- understands projects in different business environments
- have general project knowledge and is able to pass PMAF project certification

Content

Core content:
- project process phases: initialization, planning, execution, monitoring and control and closing
- international project management frameworks: IPMA, PMI, ISO, competence areas, certifications
- different project management and implementation models, agile methods
- program and portfolio management, linkage to organization strategy and business

Evaluation scale

H-5

Objective

This course aims to provide an overview of the new product/service development process starting in front-end innovation and ending in the release phase. It will give the students a deep understanding in how a service or product is conceptualized and finally launched to the market.
After completing the course the student
•understands the new product or service development process and the role of different kind of innovations to business development
•knows the different innovation models and their specific features
•is able to use the different models for business development and concept/new product and service creation
•is able to understand the linkages between the company strategy, leadership and effective innovation management
•is able to create working environments and cultures that inspire people for innovation development
•understands the importance of successful adoption of diffusion of innovations

Content

•elements of new product development/innovation process
•adoption and diffusion of innovations
•recent innovation models
•sustainability of innovations, measuring innovation success
•innovation in different contexts (low-tech, high-tech and service industries)

Evaluation scale

H-5